4dyes3 Privacy Policy — Protecting Your Personal Information
4dyes3 takes the protection of every user's personal information seriously. This Privacy Policy clearly explains what information we collect, how it is used, and your rights as a user of our platform in Malaysia.
Effective date: 1 January 2026
1. Information We Collect
When you register and use the 4dyes3 platform, we collect several categories of information to ensure our services run smoothly and securely for all users.
Account Information
During registration, we collect your full name, email address, phone number, date of birth and login credentials. This information is required to verify your identity and ensure only eligible individuals access the platform.
Device & Browser Information
We automatically collect technical information when you access the platform, including device type, operating system, browser type, IP address, language settings and time zone. This helps us optimise the user experience, especially for mobile users in Malaysia.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM), we collect information relating to the local payment methods you use — including your chosen bank account number for withdrawal purposes. We do not store credit or debit card details directly; transactions are processed through secure payment providers.
Usage Data
We record in-platform activity such as betting history, game preferences, login times and interactions with platform features. This data is used to improve our services and detect any suspicious activity.
2. How We Use Your Information
4dyes3 uses the information collected solely for legitimate purposes directly related to delivering our services to users. This information is used to:
- Verifying user identity during registration and account login.
- Processing MYR deposits, bets and withdrawals securely and accurately.
- Sending important notifications related to your account, transactions or platform policy updates.
- Detecting and preventing fraud, unauthorised access and activity that violates our Terms & Conditions.
- Analysing usage patterns to improve platform performance and user experience.
- Complying with applicable legal and regulatory requirements in Malaysia.
- Providing effective customer support when you reach out to our team.
4dyes3 will not use your personal information for third-party marketing purposes without your explicit consent.
3. Use of Cookies & Tracking
The 4dyes3 platform uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our platform.
We use several types of cookies:
- Essential Cookies: Required for core platform functions such as login sessions and account security. These cookies cannot be disabled.
- Performance Cookies: Collecting information on how you use the platform to help us improve its speed and functionality.
- Preference Cookies: Saving preferences such as language and region so you don't have to reconfigure them every time you log in.
You can manage your cookie settings through your web browser. However, disabling essential cookies may affect platform functionality. Continued use of the 4dyes3 platform is considered acceptance of our use of cookies.
4. Data Storage, Security & Information Sharing
Storage & Security
All 4dyes3 user data is stored on servers protected by industry-grade encryption. We employ strict security protocols including data encryption both in transit and at rest, tiered access controls for internal staff, and continuous monitoring for any unauthorised access attempts.
User data is retained for as long as necessary to deliver our services and meet legal obligations. After an account is closed, certain information may be kept for a period required under Malaysian law before being permanently deleted.
Sharing with Third Parties
4dyes3 does not sell, rent or transfer your personal information to third parties for marketing purposes. However, we may share information in the following limited circumstances:
- Payment service providers: Transaction information is shared with authorised payment gateway providers to process your MYR deposits and withdrawals.
- Legal requirements: We may disclose information where required by Malaysian law, court order or relevant authorities.
- Rights protection: Information may be shared to prevent fraud, enforce our Terms & Conditions, or protect the safety of other users.
Any sharing of information with third parties is subject to strict data protection agreements to ensure your information remains secure at all times.
5. User Rights, Policy Changes & Contact Us
Right to Access, Correction & Deletion
As a 4dyes3 user, you have the following rights regarding your personal information:
- Right to Access: You may request a copy of the personal information we hold about you at any time.
- Right to Correction: If your information is inaccurate or out of date, you can update it through your account settings or by contacting customer support.
- Right to Deletion: You may request the deletion of your account and personal information, subject to record retention requirements under applicable law.
- Right to Object: You may object to the processing of your information for specific purposes by notifying our team.
Privacy Policy Changes
4dyes3 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Users will be notified of any significant changes via in-platform notifications or email. Continued use of the platform after such changes are published constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy, please contact the 4dyes3 support team via:
- Email: [email protected]
- Pages FAQ for general guidance
- Log in to your account to update your personal information directly
Our team operates 24 hours a day and will endeavour to respond to all privacy enquiries within 3 business days.
Your Trust is Our Priority
4dyes3 is committed to protecting the privacy of every user. For any enquiries or to get started on our platform safely, we're here to help.